Our implementation services are about working alongside you to achieve the results you need to deliver. A no obligation, no fuss, no pressure discussion with us will quickly establish whether we can get you to where you want to be. And if we can’t help, we may be able to recommend other experts with a track record that can.
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about GXO and see who we are, how we operate, and our approach to getting the job done.
GXO Change is committed to protecting your personal information and your privacy. And the way we do that is spelled out right here.
Check out our policy, and put your mind at ease.
This policy tells you about our online collection, use and disclosure of your personal information. It applies to any personal information that is collected by GXO Change on our website - gxochange.com.au. Our policy is to respect your rights under all applicable privacy laws operating in Australia, and GXO Change’s own quality procedures and standards on managing client information.
You should note that GXO Change is the manager and, unless otherwise stated, is also the processor of the personal information that you voluntarily provide to us. We have a designated role in GXO Change that is accountable for making sure that our policies and practices with respect to the management of your personal information are correctly carried out. You may forward any questions, comments or complaints that you might have about this privacy policy by email to: assist@gxochange.com.au, or by normal mail to:
Quality Manager
GXO Change
PO Box 5237
Lyneham, ACT 2602
Consent to the Collection of Your Personal Information
By using our site you consent to the collection, use and disclosure of your personal information in accordance with this online privacy policy.
When you visit our site, certain kinds of non-personal information, such as the website that referred you to us, your IP address, browser type and language, and access times, may be collected automatically as part of the site's operation. We only collect personal information about you that you have voluntarily provided to us. By voluntarily providing this information to us, you consent to the collection and use of your personal information as set out in this privacy policy. Information collected may be retained as long as it is reasonably required for the purposes it was collected.
Personal information includes information collected when you make make a booking, place an order or an make an online enquiry. It includes your name, contact information (address, email and telephone) and details of your enquiry, booking or order. GXO Change has made a conscious decision not to implement online purchasing and therefore will never ask you for any credit card details or banking passwords, nor will we collect or store such information. You may always choose not to provide personal information, but if you so choose, certain products and services or online functionality may not be available to you.
Our Use of Your Personal Information
GXO Change collects and uses your personal information to:
- process your enquiries, bookings and/or orders (i.e. transactions) with us;
- create and manage your client account with us;
- provide customer service;
- perform research and analysis aimed at the continual improvement of our services and systems;
- provide resources and site content that is appropriate to your requirements, interests and preferences;
- manage any Interactive Areas;
- communicate with you about your transactions; and
- communicate any updates or new products and services that you have indicated an interest in.
We may send transaction-related communications such as welcome letters, invoices, program joining instructions, requested product flyers, course administration materials, billing reminders, and purchase confirmations. We may also send you surveys or marketing communications to inform you of updated or new products or services or other information or offers that may be of interest, and to gauge how well we have provided a service to you. If at any time you decide that you do not want to receive surveys or marketing communications from us, please let us know by emailing us at assist@gxochange.com.au .
Security of Your Personal Information
We have implemented procedures, standards and systems that prevents unauthorized access or use, and secures the personal information that you have provided to us. If you choose to use any of our online community forums that uses a password, it is your responsibility to keep your password confidential to protect any personal information used by that forum account.
Disclosure of Personal Information
Except as set out in this privacy policy, GXO Change will not, and does not disclose or sell your personal information to any third-parties. We may disclose your personal information to third-party service providers who perform services in support of our business. For example, we may engage other companies to manage electronic payments, to host our website, to provide data storage, to complete orders and shipments etc. Those third-party service providers (i) shall be permitted to obtain only the personal information they need to provide the service, (ii) must protect personal information to the same extent as GXO Change, and (iii) shall be prohibited from using it for any other purpose. Importantly, we reserve the right to disclose your personal information if required or permitted to do so by law.
Use of Forums and other provided Interactive Services
Our site may include discussion forums or other future interactive areas or services, including chat rooms, bulletin boards, resource download areas, or other areas or services in which you or third parties create, post or store any content, messages, comments, materials or other items on the sites. This includes any linked interactive area that we may provide a complimentary service to our website such as a GXO Change Twitter area, Podcasts etc. If you use an Interactive Area, you should be aware that these areas are open to the public and any personal information you post or provide at registration may be viewable by others. GXO Change is not responsible for personal information you submit in connection with any of the Interactive Areas, nor are we responsible for how others might use that information, including to send you unsolicited messages. At times, we may link to websites that have different privacy policies and practices to our own. GXO Change takes no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.
